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Technical Support IT Support

Cloud Technical Support Specialist

Job in Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listing for: Granicus India
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Granicus India is looking for a detail-oriented technical support professional to join our Customer Support team. You will be responsible for troubleshooting complex issues, serving as a product subject matter expert, and ensuring customer satisfaction. The ideal candidate should have 1–2 years of experience in cloud-based software support and possess strong communication skills. This role involves collaborating with engineering teams and validating product issues, emphasizing a proactive approach in providing high-quality customer service.
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