Thrift Store Clerk - Kenai

Store Clerk

Corps/Department: The Salvation Army, Divisional Retail Operations Kenai Thrift Store

Reports To: Store Manager

FSLA Status: Part-Time / 25 hours per week;
Non-Exempt

Scope Of Position: The Store Clerk is responsible for handling cash, making change, operating cash registers and charge card machines while maintaining accuracy and efficiency. May assist with marking and moving merchandise in day-to-day operations of the store.

• Ability to carry out oral and written instructions with a minimum of supervision.
• Some knowledge of inventory control, retail sales, and loss prevention.
• Ability to operate a cash register, credit card machines, and handle monetary transactions.
• Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
• Acceptable criminal history records.

• Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids. Accept money, make change, and verify checks and credit cards accurately and efficiently.
• Calculate daily cash deposit, make nightly deposits, and safeguard cash at all times. May prepare a daily store report for the Store Manager.
• Respond to telephone inquiries.
• Receive and assist in resolving complaints from customers regarding merchandise.
• Provide excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
• Stock store, price items, pull items that are outdated, label and return them back to the warehouse.
• Receive donations and fill out customer donation receipts.
• Attend store staff meetings as required and stay informed of new policies and directives.
• Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
• Report safety hazards: assist in the protection of property and building and help to ensure store cleanliness inside and out.
• Perform other related duties as assigned.

Work is performed in an indoor, store environment. Exposure to extreme temperatures is not a condition of this job. Noise level is generally low.

Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching, handling, fingering, climbing, and balancing. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 pounds. Qualified individuals must be able to perform essential duties of the position with or without accommodation.

• Proficiency with Microsoft Word, Excel and Outlook. Familiarity with integrated database applications and ability to use new software programs with basic training.
• Language skills:
  Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face‑to‑face contact and over the telephone.
• Mathematical skills:
  Must be able to perform simple calculations and apply ratios and percentages in practical situations.
• Performance skills:
  Must be punctual, organized, self‑motivated, flexible, and possess a desire to learn and assist those he/she interacts with.
• Must complete the online course for this area and pass the required background checks of The Salvation Army.

The Salvation Army is an Equal Opportunity Employer and is committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.