Thrift Store Clerk - Kenai

Position Overview

Position Title: Store Clerk
Department: The Salvation Army, Divisional Retail Operations Kenai Thrift Store
Reports To: Store Manager
FSLA Status: Part-Time / 25 hours per week;
Non-Exempt

The Store Clerk is responsible for handling cash, making change, operating cash registers and charge card machines while maintaining accuracy and efficiency. May assist with marking and moving merchandise in the day-to-day operations of the store.

• Ability to carry out oral and written instructions with a minimum of supervision.
• Some knowledge of inventory control, retail sales, and loss prevention.
• Ability to operate a cash register, credit card machines, and handle monetary transactions.
• Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
• Acceptable criminal history records.
• Microsoft Word, Excel and Outlook familiarity preferred. Working knowledge of integrated database applications and ability to use new software programs with basic training.
• Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone.
• Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
• Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.

• Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids. Accept money, make change, and verify checks and credit cards accurately and efficiently.
• Calculate daily cash deposit, make nightly deposits, and safeguard cash at all times. May prepare a daily store report for the Store Manager.
• Respond to telephone inquiries.
• Receive and assist in resolving complaints from customers regarding merchandise.
• Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
• Stock store, price items, pull items that are outdated, label and return them back to the warehouse.
• Receive donations and fill out customer donation receipts.
• Attend store staff meetings as required and stay informed of new policies and directives.
• Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
• Report safety hazards: assist in the protection of property and building and help to ensure store cleanliness inside and out.
• Perform other related duties as assigned.

Work is performed in an indoor, store environment. Exposure to extreme temperatures is not a condition of this job. Noise level is generally low.

Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching, handling, fingering, climbing, and balancing. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 pounds.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.