Transportation Coordinator

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Coordinate and manage company transportation assets. Provide and arrange services to move guests and cargo in a safe, courteous, and timely manner. Responsible for maintaining records in accordance with U.S. Department of Transportation and company standards.
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* Key Responsibilities:

*** Assist in training and evaluating drivers
* Supervise and schedule drivers to ensure guest service requirements are met and/or exceeded
* Operate and coordinate guest transportation requirements with driver and vehicle availability to provide complete coverage while managing costs
* Present excellent first impressions to guests and employees by being courteous, friendly, informative, and vigilant regarding their safety and enjoyment
* Coordinate and communicate with guest service office, groups coordinator, and marine staff to ensure guests receive the best possible service and that important information is shared throughout the company
* Maintain records in accordance with company, state, and DOT requirements regarding vehicle maintenance, driver activities, and traffic incidents
* Manage luggage storage, marking, and distribution plans, ensuring proper and timely distribution of all luggage
* Conduct other related guest service, transportation, marketing, or light vehicle maintenance/cleaning tasks as required
* Supervise and ensure completion of daily vehicle inspection reports by drivers
* Provide input to the operations coordinator for future operating and maintenance budgets
** Skills & Abilities:
*** Excellent communication skills, both written and oral; familiarity with tour narration techniques
* Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated company employees, and outside business associates
* Ability to manage multiple guests demands while maintaining focus on service and safety
* Ability to make decisions, solve problems, and exercise good judgment
* Ability to work independently with minimal supervision, as well as in a team environment
* Strong supervisory skills with the ability to effectively train and manage staff
* Current knowledge of Alaska and Seward history, geography, and standard attractions
* Familiarity with Alaska Collection products preferred
** PHYSICAL ABILITIES:
*** While performing the duties of this job, the employee is regularly required to sit, stand, walk, see, talk, and hear
* The employee frequently is required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
* Must regularly lift and/or move up to 70 pounds
* Must be able to work in harsh weather conditions for long hours on a variable schedule
* Ability to safely assist loading of elderly or handicapped customers in or out of commercial transportation
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* MINIMUM QUALIFICATIONS:

*** High school diploma or any combination of education and experience that provides the required skills, knowledge, and abilities
* CDL with passenger and air brake endorsement required
* At least two years of accident-free operation required
* Supervisory skills and knowledge of standard hiring and human resources practices preferred
* Familiarity with cruise ship or group tour operator procedures preferred
* Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the last frontier.
* Fun. You’ll be meeting team members from across the globe and get to participate in tons of team events.…