Assistant General Manager

Green Thumb is proudly on a mission to promote well‑being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer. The Assistant General Manager role puts you on a fast‑track to growth and is a developmental step to General Manager.

Operations

• Manage and oversee the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
• Motivate team members to execute programs, initiatives, and regionalized in‑store promotions effectively.
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
• Maintain appropriate cash management, handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets.

Experience

• Coach and motivate Team Members to consistently deliver memorable, positive in‑store customer experiences.
• Lead by example and set the rhythm for effective “Leader on Duty” (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey.
• Execute a seamless omni‑channel customer experience and lead teams to deliver consistency across in‑store, drive‑thru, curbside & delivery.
• Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic.
• Serve as a liaison to the local community and support community outreach events and initiatives.

People

• In partnership with the General Manager, build and retain a high‑performing team through selecting the best talent and effective onboarding, training, and development.
• Support a culture of engagement and performance through coaching, feedback, and recognition.
• Motivate dispensary team to exceed revenue targets and key metrics, with an emphasis on team member behaviors, service techniques and product knowledge.
• Execute hourly scheduling to align with business needs, hours targets, and team member availability.
• Hold team members accountable for accurate timekeeping, schedule compliance, and reliability.
• Develop Leaders and Team Member talent and effectively address performance issues on a timely basis.
• Perform other duties as needed.

• At least three years of managing teams in a retail setting, specifically with POS business operations.
• Cannabis experience preferred.
• Inventory control experience preferred.
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible and dependable attendance.
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess valid driver’s license or state .
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb.
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and be able to effectively work under pressure.
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations.
• High level of interpersonal skills in a fast‑paced, deadline‑oriented environment, often working cross‑functionally.
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email.
• Highly motivated, self‑directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness.
• Adapts and thrives in a demanding, fast‑paced environment.
• Possesses a high level of critical thinking.
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes.

• Must…