Auto Repair Customer Experience Specialist
Job in
Kenmore, King County, Washington, 98028, USA
Listed on 2026-09-05
Listing for:
Puget Collision
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Puget Collision in Kenmore, WA is seeking a Customer Service Representative to be the primary contact for new repairs and to guide customers through the vehicle repair process. The CSR must listen empathetically and answer basic questions about the repair steps.
The role requires greeting customers, answering phones, communicating repair steps and insurance processes, scheduling appointments, and ensuring documents are scanned correctly in CCC One. FLSA is Non-Exempt.
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