Senior Support Lead - Fab Services

Senior Support Lead - Fab Services

Optical Metrology – Technical Lead (Semiconductor)

Summary:

Experienced Technical Lead with 10+ years in optical metrology and experimental physics within semiconductor environments. Drives data-driven metrology solutions, automation, and scalable data pipelines to enable high-volume manufacturing and process optimization.

Key Responsibilities:

• Lead optical metrology development for semiconductor process control
• Design and execute experiments using spectroscopy, ellipsometry, interferometry
• Develop automated data pipelines for metrology data ingestion, processing, and analytics
• Integrate tools with fab systems (SECS/GEM, MES)
• Drive yield improvement using statistical analysis and ML models
• Lead cross-functional teams and vendor collaborations

Qualifications:

• Bachelor's/Master's in Physics, Experimental Physics, or related field
• 10+ years in semiconductor metrology or process engineering
• Strong expertise in optical characterization techniques
• Experience in Python-based data automation and analytics
• Knowledge of fab integration and equipment interfaces

Tools & Technologies:

• Optical:
  Scatterometry, Reflectometry, CD-SEM correlation
• Data:
  Python, SQL, data pipelines, ML frameworks
• Systems: MES, SPC, SECS/GEM integration

Key Responsibilities:

• Act as a point of escalation for complex and high-priority customer issues by utilizing Fab Services expertise to ensure timely and effective resolution.
• Conduct root cause analysis for critical issues, implementing preventive measures to minimize future defects and enhance service reliability.
• Collaborate closely with product management, development, and QA teams to provide actionable feedback on product improvements and influence design decisions that align with customer needs.
• Provide technical assistance and mentorship to team members in resolving customer issues, ensuring knowledge sharing and skill development within the team.
• Drive continuous improvement initiatives for support processes and workflows by identifying opportunities for innovation, automation, and efficiency enhancements within Fab Services.

Skill Requirements:

• Strong understanding of Fab Services and its operational processes.
• Proficient in root cause analysis techniques and preventive measures.
• Excellent collaboration skills with the ability to influence product design based on customer feedback.
• Solid technical troubleshooting skills with a focus on customer issue resolution.
• Advanced proficiency in identifying and driving process improvement initiatives.

Other Requirements:

• Optional but valuable certifications: ITIL Foundation Certification, Six Sigma Green Belt.

Maximum Salary (US): 141000 Minimum Salary (US): 92000