Senior Support Lead - Fab Services

Senior Support Lead - Fab Services

Optical Metrology – Technical Lead (Semiconductor)

Summary:

Experienced Technical Lead with 10+ years in optical metrology and experimental physics within semiconductor environments. Drives data-driven metrology solutions, automation, and scalable data pipelines to enable high-volume manufacturing and process optimization.

Key Responsibilities:

• Lead optical metrology development for semiconductor process control
• Design and execute experiments using spectroscopy, ellipsometry, interferometry
• Develop automated data pipelines for metrology data ingestion, processing, and analytics
• Integrate tools with fab systems (SECS/GEM, MES)
• Drive yield improvement using statistical analysis and ML models
• Lead cross-functional teams and vendor collaborations

Qualifications:

• Bachelor's/Master's in Physics, Experimental Physics, or related field
• 10+ years in semiconductor metrology or process engineering
• Strong expertise in optical characterization techniques
• Experience in Python-based data automation and analytics
• Knowledge of fab integration and equipment interfaces

Tools & Technologies:

• Optical:
  Scatterometry, Reflectometry, CD-SEM correlation
• Data:
  Python, SQL, data pipelines, ML frameworks
• Systems: MES, SPC, SECS/GEM integration

Key Responsibilities:

• Act as a point of escalation for complex and high-priority customer issues by utilizing fab services expertise to ensure timely and effective resolution.
• Conduct root cause analysis for critical issues, implementing preventive measures to minimize future defects and enhance service reliability.
• Collaborate closely with product management, development, and QA teams to provide actionable feedback on product improvements and influence design decisions that align with customer needs.
• Provide technical assistance and mentorship to team members in resolving customer issues, ensuring knowledge sharing and skill development within the team.
• Drive continuous improvement initiatives for support processes and workflows by identifying opportunities for innovation, automation, and efficiency enhancements within fab services.

Skill Requirements:

• Strong understanding of fab services and its operational processes.
• Proficient in root cause analysis techniques and preventive measures.
• Excellent collaboration skills with the ability to influence product design based on customer feedback.
• Solid technical troubleshooting skills with a focus on customer issue resolution.
• Advanced proficiency in identifying and driving process improvement initiatives.

Other Requirements:

• Optional but valuable certifications: ITIL Foundation Certification, Six Sigma Green Belt.

Maximum Salary (US): 141000 Minimum Salary (US): 92000

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.

We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.

A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program;

401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.