Regional Quality Engineer

Regional Quality Engineer

** Date:
** Jul 9, 2026

*
* Location:

** Tewksbury, MA, US, 01876

Kennebunk, ME, US, 04043

Oneonta, NY, US, 13820

Durham, NC, US, 27712

Corning, NY, US, 14831

** Company:
** Corning

Requisition Number: 76457

** The company built on breakthroughs. ​ *
* ** Join us.​ *
* Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.  ​ 

How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward. ​ 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​  

Come break through with us. 

Corning's businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

+ Trusted products that accelerate drug discovery, development, and delivery to save lives

+ Damage-resistant cover glass to enhance the devices that keep us connected

+ Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light

+ Precision glass for advanced displays to deliver richer experiences

+ Auto glass and ceramics to drive cleaner, safer, and smarter transportation

+ Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

** Scope*
* ** of*
* ** Position:*
* In this role, you will Support quality complaint resolution for CLS business in North America with a focus on improving Key Account customer satisfaction. Lead improvement initiatives related to processes, systems, and product/service quality measures.

** Day to Day Responsibilities:*
* + Responsible for being aware of division quality initiatives and procedures.

+ Responsible for working with plant quality function as a liaison with North America Quality and Regulatory Services, Commercial, and Business Operations organizations, by identifying and implementing effective communication processes and feedback channels.

+ Establish reporting tools and metrics to drive continuous improvement of customer complaints.

+ Work with the business team to identify and maintain the Key Account list.

+ Monitor complaint trends in North America, if necessary, need to escalate to the regional business team for the development of both short- and long-term corrective actions.

+ Participates in cross-functional problem-solving projects related to customer complaints on products or processes within the plant.

+ Prepares reports and provides feedback to the plant and business team.

+ Understand products and provide a quick response or coordinate cross-functionally to provide a quick response.

+ Gathering data and reporting the status of customer complaints in North America.

+ Handle customer feedback for products sold in North America regardless of the origin of the manufacturing location.

** Travel*
* ** Requirements:*
* + Up to 10% domestic travel.

** Hours*
* ** of*
* ** work/work*
* ** schedule/flextime:*
* + Monday - Friday, standard business hours.

** Required

Education & Experience:

*
* + Bachelor's degree in Life Sciences, Chemistry or Engineering or related field of study

+ Minimum 3+ years of experience within Quality Engineering.

+

Experience with in a manufacturing environment.

+ Proficiency in MS Office applications (including Excel) with demonstrated versatility in learning, adapting to, and obtaining proficiency with a range of business software tools-may include People Soft, SAP, Power BI, ETQ, and others

** Desired

Experience:

*
* + Experience in the Life Science or Pharmaceutical industry.

+ Excellent oral/written English communication skills, presentation skills.

+ Demonstrated ability to drive results within the quality infrastructure.

+ Organized; ability to prioritize and…