Nail Salon Manager

Nail Salon Manager at The Nail Spa by Thao

Job Description
We're looking for a hands-on Nail Salon Manager who can run the floor, own the guest experience, and keep a busy spa operating smoothly—not just sit at the desk.

This role is the on-site leader: you set the tone when clients walk in, coordinate the team, protect the schedule, and make sure the spa stays organized, profitable, and welcoming.

• Lead the front of house and daily operations so the spa runs on time and to standard
• Greet guests, manage the book, and keep appointments flowing in a fast-paced environment
• Coordinate technicians, cover gaps, and keep the team aligned
• Handle phones, inquiries, and client issues with professionalism and follow-through
• Process payments, manage the register, and keep retail/product sales moving
• Maintain a clean, inviting front desk and spa presentation
• Track supplies, flag inventory needs, and support light admin
• Uphold service quality and help the team deliver a consistent, high-end experience

• Strong leadership presence with excellent customer service and communication
• Organized, detail-oriented, and calm under pressure
• Comfortable multitasking and making decisions on the floor
• Basic computer skills and ability to learn booking software quickly
• Reliable, professional, and able to represent the brand
• Salon or spa experience strongly preferred; prior supervisory or lead experience a plus

• Real ownership of the guest experience and day-to-day operations
• Supportive team and a beautiful, established spa in Kennebunk
• Room to grow with the business
• Competitive hourly pay