CLERK - Community Development

General Description

REOPENED TO FILL THE ONE EXISTING ONE VACANT POSITION. Under regular supervision, performs clerical work associated with greeting visitors, answering incoming telephone calls, providing information, typing documents and correspondence, and processing documentation. May be responsible for general records management. Reports to the Director.

• Meets and greets all persons who enter the Community Resource Center.
• Operates a multi-line telephone; directs calls to the proper departments / persons.
• Assists the public with general information.
• Performs filing.
• Receives and/or reviews various records and reports.
• Assists in controlling activities of participants in all programs.
• Handles incoming / outgoing and internal calls; provides simple information.
• Ensures all visitors sign in before proceeding to restrictive areas.
• Oversees building rental events on weekends.
• Assists and aids clients in receiving information concerning the Resource Center.
• Establishes and maintains community relations with individuals that come into the Center.
• Informs visitors of the services that the City of Kenner Community Development Department and Resource Center provides.
• Remains aware and current with the activities surrounding / involving the Lincoln Manor Community and programs of the Resource Center.
• Receives applications; reviews for completeness; forwards to appropriate staff.
• Performs general administrative/office duties as required, including entering and retrieving computer data, copying and filing documents, sending and receiving faxes, etc.
• Helps prepare refreshments for special events and meetings.
• Receives and/or reviews various records and reports such as various program applications for assistance, daily mail, supplies delivered, work orders, memorandums from Administration, and assignments.
• Prepares and/or processes various records and reports such as correspondence, electronic mail, facsimiles, copies, refreshments, weekly schedule, and appointments.
• Refers to Social Service directory, City directory, Internet, electronic mail and facsimiles from Administration, policy and procedure manuals, computer manuals, codes / laws / regulations, publications and reference texts, etc.
• Operates a vehicle and a variety of office equipment and machinery such as computer, copy machine, facsimile machine, multi-line telephone, etc.
• Uses a variety of tools such as digital camera, standard office tools, etc.; a variety of supplies such as general office supplies, etc.; and a variety of computer software such as Microsoft Word, Microsoft Windows, Internet, etc.
• Interacts and communicates with various groups and individuals such as volunteers, youth, and the public.

• Assists with Emergency / Disaster situations for resident of Kenner.
• Accepts donations of clothing and other items.
• Works on weekends for special events; works required after-hour events.
• Assists with the Lincoln Manor Civic Associations monthly meetings.

• High school diploma or equivalent.
• At least twelve (12) months of office/administrative work experience and/or training involving public contact duties as well as office support duties, or an equivalent combination of education, training, and experience.
• Valid Louisiana State Driver’s License.
• Proof of education required.
• Must be able to work on weekends for special events; works required after-hour events.

Must be physically able to operate a variety of automated machines including telephone, computer, copier, calculator, etc. Must be physically able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Position involves mostly sedentary work, but may require walking or standing for brief periods of time.

Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Requires the ability of speaking and/or signaling people to convey or…