Exit Booth Agent - Temporary

Position Overview

Enterprise Mobility operates Enterprise Rent‑A‑Car, National Car Rental, and Alamo and is the largest and fastest growing privately owned automotive rental and leasing company in North America. The National/Alamo brand has an exciting opportunity for an Exit Booth Agent to provide friendly, efficient service during all aspects of the rental car process.

Pay starts at $14.00 per hour. The starting pay rate is $14.00/hour Monday‑Friday and $16.00/hour on Saturday and Sunday, with a $2.00 shift differential for Saturday and Sunday. This temporary position is expected to last 90 days.

Location:

600 Rental Blvd., Kenner, LA 70062.

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development

• SUNDAY: 3:30 pm – 12:00 am
• MONDAY: 3:30 pm – 12:00 am
• TUESDAY: 3:30 pm – 12:00 am
• WEDNESDAY: OFF
• THURSDAY: OFF
• FRIDAY: 2:30 pm – 12:00 am
• SATURDAY: 2:30 pm – 12:00 am

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that the Booth is stocked with appropriate supplies
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customers at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meet the needs of the customer

• High School Diploma or G.E.D. required
• Minimum of 1 year prior customer service, retail or administrative support experience
• Valid driver's license with no more than 2 moving violations and/or at‑fault accidents on driving record within past 3 years, and no drug or alcohol related convictions on driving record within past 5 years (DUI/DWI)
• Authorized to work in the United States and not require sponsorship by our company now or in future
• Must be able to work the schedule listed above
• Must be at least 18 years old

Equal Opportunity Employer/Disability/Veterans