Client Itinerary Services Assistant

Role Overview

Our company is increasing our remote team and is looking for individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event‑related services.

This opportunity is preferrable for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

• Fully remote capability
• Flexible schedule
• Ongoing training and learning resources
• Supportive team setting

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is a plus