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Strategic CX & Technical Success Manager
Job in
Kenner, Jefferson Parish, Louisiana, 70062, USA
Listed on 2026-06-27
Listing for:
Talkdesk
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Consultant
Job Description & How to Apply Below
Talkdesk is looking for a CX Manager to play a critical dual role as a trusted advisor and technical consultant. This position is focused on driving product adoption and ensuring the long-term health of customers through strategic relationships and technical guidance.
The ideal candidate will have over 5 years of experience in Customer Success or Technical Account Management within a SaaS environment, possessing strong technical acumen and excellent communication skills. The role includes responsibilities like onboarding users, analyzing data, and collaborating with cross-functional teams.
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