RN Navigator - Hematology​/Oncology Clinic Jeff Hwy

Job Summary

Functions as liaison and communicator with patient, caregivers, healthcare providers, multidisciplinary team, post-acute care and third‑party payers. Discusses alternative care options and assists with discharge planning. Facilitates movement along the healthcare continuum to ensure quality, cost‑effective outcomes in collaboration with multidisciplinary team.

• Graduate of an accredited school of nursing. (Required)
• Associate’s or Bachelor's degree in nursing. (Preferred)

• Minimum 2 years of nursing experience. (Required)

• Current registered nurse (RN) license in state of practice. (Required)
• Basic Life Support (BLS) from the American Heart Association. (Required)
• Certification in clinical specialty area. (Preferred)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Excellent conflict resolution skills.
• Ability to work a flexible work schedule (e.g., 24/7, weekend, holiday, on‑call availability) and travel throughout and between facilities.

• Provides continuity of care by ensuring smooth transitions between care settings.
• Develops relationships with patients and their multidisciplinary team to facilitate and/or navigate through subsequent treatment and follow‑up to reflect continuity of care.
• Manages high‑risk, complex patient care with the goal of minimizing readmission.
• Works closely with physicians to coordinate patient’s care plan communication; works with multidisciplinary team to maintain and implement up‑to‑date coordinated patient‑centered care plan; communicates with all members of the healthcare team as patient advocate.
• Prepares, executes, and reinforces post‑discharge care plan.
• Identifies barriers to care in an effort to elicit changes in processes for patients navigating the continuum of care.
• Collaborates with leadership to review processes with the goal of improving the clinical experience for referred patients and the referring physician.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

May require exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds frequently, and/or greater than negligible up to 10 pounds constantly to move objects. Physical demands exceed those of sedentary work. Exposure to blood, body fluid, and tissue is possible. Occupational risk for exposure to hazardous medications or waste may exist.

Maintains compliance with organizational Compliance & Privacy Program and Standards of Conduct, including immediate reporting of unethical or questionable behaviors. Ensures compliance with all relevant laws, regulations and standards.

Ochsner Health is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Ochsner Health does not consider an applicant until they have formally applied through the careers website.