CLUB - Assistant Club Manager

Job Details

Job Location:

Kenner, LA 70065

Title:

Assistant Club Manager

Reports To:

Club Manager
Key Relationships:
Salary Non-Exempt

We are a dynamic, growing company focused on creating a welcoming “Judgement Free Zone” where everyone can thrive.

• Assist in the interviewing and recruitment process, including initial phone interviews of member service representatives and fitness trainers.
• Drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service, building raving fans and operational excellence.
• Monitor inventory and review daily, weekly, and monthly sales data with the club manager to identify opportunities and modify execution to improve performance.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and well‑maintained club.
• Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in “like new” condition.
• Support front‑end employees in promoting career growth through training, development, and performance assessment.
• Perform other duties as assigned by the club manager.

• Minimum 18 years of age.
• High School Diploma/GED equivalent.
• Excellent customer service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self‑starter, motivated, and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail‑oriented, and able to work without direct supervision in a team environment.

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.