Policy Analyst

Location:

Kennesaw, Georgia (3 days in the office).

Reports To:

Policy Issuance Supervisor.

Under immediate supervision, processes, assembles, audits and summarizes Medical Stop Loss, Organ Transplant and Med Plus submissions for review and acceptance by the Underwriter. Responsible for the preparation of sold documentation, proper and timely issuance of all new and renewal business policies and various other policy updates. Performs a variety of primarily routine tasks associated with the policy issuance department.

• Enter sold case data into proprietary database.
• Prepare sold documentation from proprietary database and route to appropriate contact for signature.
• Interface with underwriting, premium, claims, licensing and other applicable departments to resolve contract issues.
• Update and maintain Outstanding Documents log on a daily basis.
• Follow‑up and collect all sold case documentation in a timely manner.
• Review all returned, signed documents and process in a timely manner.
• Act as a liaison between Administration, Underwriting and Sales departments.
• Issue Medical Stop Loss, Organ Transplant and Med Plus policies, including pre‑audit review, discrepancy resolution, data entry, and email the contract out.
• Email the UR Transmittal Form (new/terminated) for UR Vendors that submit electronic pre‑certs.
• Process policyholder name and address changes.
• Review Plan Documents and Amendments within 24 hours if there are claims pending, coordinate with Underwriting for approval if needed.
• Send acceptance letters once approved, journalize appropriately, and process endorsements if required.
• Follow‑up on outstanding requirements after policy issuance.
• Correspond professionally with other departments on a daily basis and routinely correspond with TPA/Producers.
• Complete projects and other duties as assigned by Supervisor / Manager.
• Maintain good attendance as a condition of employment and an essential function of the job.

• High school diploma or equivalent.
• Minimum of two years of relevant and progressive experience in the area of specialization.

• Generous paid time off (PTO) and 12 paid company holidays.
• 401(k) Retirement Plan with 6% company match.
• Health, dental, and vision insurance.
• Company‑provided long‑term disability and life insurance.
• Opportunities for advancement in a growing organization.
• Flexible work schedules and hybrid work options.
• Paid parental leave and volunteer time off.

The Tokio Marine HCC Group of Companies is an equal‑opportunity employer. Please visit  for more information about the company.