Academic Scheduling Coordinator Job Kennesaw area,Georgia USA,Administrative/Clerical

Academic Scheduling Coordinator

Job

Location:

Kennesaw, Georgia

Full/Part Time:
Full Time

Regular/Temporary:
Regular

Location (Primary Location for Job Responsibilities)

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information Department Specific Tasks and Responsibilities

Assist with the review of course curriculum proposals to ensure updated information matches the University’s catalog and ensure the accurate implementation of curricular changes in the student information system for academic courses.
Coordinate and manage the development of the University’s academic course schedule each term, including processing unassigned course sections and resolving booking conflicts.
Oversee and support all phases of the academic course scheduling process.
Assist with the Course Attribute Dashboard and manage the addition of course attributes in the student information system.
Respond promptly to assigned call tickets, emails, and phone inquiries, ensuring timely resolution of issues.

Department Specific Knowledge, Skills, and Abilities

Strong analytical skills with the ability to interpret and evaluate data effectively.
Knowledge of the Family Educational Rights and Privacy Act (FERPA) and a commitment to following its guidelines and procedures.
Proven ability to thrive and perform efficiently in a fast‑paced and dynamic work environment.

Job Summary

Provides training assistance and guidance to the academic scheduling community, including department schedulers, Department Chairs and College Deans campus‑wide with all aspects of the academic schedule of classes and optimization of course additions, cancellations, and adjustments in BANNER and the Event Management System. Provides systems training and support to new academic schedulers on all aspects of course scheduling. Serves as the primary scheduling coordinator for the USG Affiliates, specifically related to eCore, Fin Tech Academy, USG Goes Global, European Union and the Georgia Film Academy.

Responsible for overseeing the processes of daily schedule edits each term. Serves as liaison to the Director of Institutional Effectiveness and QEP in reference to the Course Attribute Dashboard. Responsible for testing of all technology processes during upgrades and implementation. Works together with the USG regarding technology process improvements, implementations, testing and upgrades of technology and services.

Key Responsibilities

Demonstrates a comprehensive understanding and knowledge of registrar related functions at the institutional and University System of Georgia levels.

Review and approve/deny Special Topics course requests through Curriculum platform.

Provide systems training and support to new academic schedulers, Department Chairs or Deans in the development and production of the academic schedule of classes on all aspects of course scheduling.

Maintain schedule of classes training manual.

Provide approved scheduling course meeting pattern and grids.

Directly and independently work with the scheduling community in the development and modification of course and section scheduling resources.

Provide accurate and timely responses to department inquiries via phone, MS Teams, email, and in‑person, assist with customer service at the front desk, as needed.

Understand and maintain accurate knowledge of academic schedule related functions including but not limited to creation and adjustment of course schedules.

Review and analyze daily SAS schedule editing reports to identify, adjust and resolve schedule discrepancies.

Review and maintain section attributes and restrictions, cross‑listed course sections, credit and billing hours and instructor percentages.

Serve as the primary scheduling coordinator for USG Affiliates: eCore, Fintech Academy, USG Goes Global, European Union and the Georgia Film Academy.

At the request of the USG:
Create, modify/cancel course schedule sections, apply all course restrictions/attributes, run INGRESS extract process, modify course section seat balancer, withdraw eMajor student requests and reinstate approved requests…