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Service Consultant
Job in
Kennesaw, Cobb County, Georgia, 30144, USA
Listed on 2026-06-03
Listing for:
Carmax
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Welcome and engage customers with professionalism and empathy, ensuring a positive service experience from start to finish;
Accurately document customer concerns and create detailed repair orders for technicians and provide timely updates on vehicle status;
Consult with customers on recommended repairs and explain service details clearly;
Review completed work for accuracy and prepare invoices for billing;
Process service payments and manage cash transactions responsibly
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