Hybrid Dispatch & Customer Care Specialist
Job in
Kennesaw, Cobb County, Georgia, 30156, USA
Listed on 2026-08-22
Listing for:
accelentertainment
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Accel Entertainment, Inc. in Georgia is seeking a dispatch and customer service specialist to handle inbound calls, troubleshoot issues, and coordinate field dispatches to Amusement Technicians along the East Coast.
You will open cases, document steps, and track resolutions to ensure timely outcomes. Proficiency with Salesforce, Field Service Lightning, Bomgar, Forti Client, VNC Viewer, and Microsoft Office is required.
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