Student Success Coach
Listed on 2026-08-02
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Education / Teaching
Youth Development, Academic Advising & Student Services, Education Administration, School Counseling & Student Support
Student Success Coach
Job : 301421
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About UsAre you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.
Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.
Come Take Flight at KSU!
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job SummaryProvides guidance and counsels students on an individual or group basis regarding personal, social, academic, educational and career concerns. Connects students with appropriate campus resources to address their individual needs and concerns. Assists with program-specific workshops, events, and academic support initiatives. Serves on various program, department, college and/or university committees as required.
Responsibilities- Facilitates and conducts required student coaching in assigned area and completes coaching reports for each student meeting
- Counsels, provides guidance, and connects students with appropriate campus resources to assist with questions, challenges, issues and/or concerns
- Assists students in defining academic, personal, and career goals; supports students with building life skills; encourages co-curricular and/or extracurricular involvement; and facilitates leadership development
- Researches and follows up on student concerns to ensure concerns have been addressed or resolved; provides crisis intervention as necessary
- Assist in the development of customized student success programming
- Conducts workshops and academic success events for students
- Monitors student progression towards degree completion and graduation
- Utilizes university systems to initiate/manage student campaigns, sends notifications, reviews pertinent student data, and examine file notes
- Assists in tracking and analyzing key metrics to assess the impact of graduation coaching
- Serves on program, department, college and/or university committees as assigned
- Educational Requirements Bachelor's degree from an accredited institution of higher education in related field
- Required Experience One (1) year of related work experience
- Additional Preferred Qualifications Working knowledge of Banner (Ellucian) and EAB Navigate preferred
- Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field
- Preferred Experience Experience working or teaching at an institution of higher education
The budgeted salary range for this role is $46,000-$51,000 annually. Offers are based on relevant experience.
Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more!
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Knowledge, Skills, & Abilities- Abilities Able to utilize career and personality inventories;
Able to handle multiple tasks or projects at one time meeting assigned deadlines - Knowledge Knowledgeable in high impact practices, trends in advising, and general education requirements for degree programs;
Knowledge of federal and state rules and regulations as they apply to financial aid - Skills Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills;
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite);
Strong attention to detail and follow up skills;
Strong customer service skills and phone and e-mail etiquette
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding…
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