Director of User Services, Librarian Associate Professor or Librarian Professor

Director of User Services, Librarian Associate Professor or Librarian Professor
Job : 303439 Location: Kennesaw, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us

For more than 60 years, Kennesaw State University has been known for its entrepreneurial spirit and sense of community. A leader in innovative teaching and learning, Kennesaw State is located just north of Atlanta and combines a suburban setting on two metro-Atlanta campuses in Kennesaw and Marietta. As one of Georgia's largest universities, Kennesaw State offers undergraduate and graduate degrees to over 50,000 students.

Our high-impact research and Division I athletics also draw students from throughout the region and across the globe. A member of the University System of Georgia, Kennesaw State is a Carnegie-designated doctoral research institution (R2) committed to becoming a world-class academic institution positioned to broaden its academic and research missions and expand its scope on a local, regional, and national level.

Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. As part of the University System of Georgia, Kennesaw State exemplifies the power and promise of a student-centered, research-driven university. In addition, Kennesaw State supports the University of Georgia's core values of accountability, excellence, integrity, and respect. We are searching for talented people to join Kennesaw State University in our vision.

For more information, visit the Kennesaw State University website.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

The KSU Libraries are committed to supporting and furthering Kennesaw State University's mission of being a student-centered, research-driven, and nationally prominent, R2 university. University Libraries (UL) collaborates with academic colleges and support units to foster research and academic success for KSU students, staff, faculty, and researchers. UL are uniquely positioned to serve not only the KSU campus community, but also the greater metro Atlanta area and beyond through outreach, programming, instruction, and academic resources.

The University Libraries carefully cultivate resources, services, and spaces that enhance teaching, learning, scholarship, and creative endeavors for our users.

Kennesaw State University is now accepting applications for a full-time, non-tenure track Director of User Services, Librarian Associate Professor or Librarian Professor faculty position in the Kennesaw State University Libraries with a preferred start date of December 2026. This is a twelve-month contracted position and is for work to be performed in the state of Georgia.

User Services provides frontline information support services that connect the KSU community and library visitors to library resources. The unit coordinates and maintains reference services such as chat reference, library FAQs, and the transaction reporting system. User Services also manages resource sharing activities that expand the scope of materials available for scholarship including ILL, GIL Express, ARCHE, repository, intra-campus, document delivery, and purchase on demand.

Responsibilities include, but are not limited to:

• Lead the effective and efficient operation of User Services for the University Libraries on both the Kennesaw and Marietta campuses.
• Directly supervise and manage unit employees including hiring, training, mentoring, establishing workloads, setting expectations, and completing reviews.
• Create, review, and update policies, procedures, and workflows for the unit.
• Identify, develop, and advocate for training or professional development opportunities for the unit.
• Work collaboratively with multiple constituencies inside and outside of the library and university to improve and develop services for the unit.
• Participate on the University Libraries' leadership team to identify issues, proactively solve problems, collaborate on projects, and inform strategic direction and planning.
• Teach classes for the Journey Honors College
• Engage in service to the University Libraries, the campus, or the profession.
• Contribute to the development of the library profession and/or subject-specific discipline through scholarship, presentations, and…