IT Planning Analyst

Job Title

IT Planning Analyst

Kennesaw, Georgia

Responsible for analyzing, modeling, and reporting on IT service-based cost allocation, chargeback, and cost recovery to support transparent, consistent, and compliant IT financial planning within University Information Technology Services (UITS). Serves as the steward of IT Financial Management data, models, and methodologies, ensuring that IT cost information is accurate, well-documented, and decision-ready, enabling leadership, service owners, and research partners to understand how IT costs are incurred, allocated, and recovered.

Focuses on IT financial analysis, cost modeling, data governance, and reporting. Delivers data-driven insights and decision support that enable division leadership to set priorities, allocate resources, and improve performance.

• Analyzes and supports IT cost recovery and chargeback models, including costs allocated to research programs, sponsored projects, and externally funded activities, using clearly defined and repeatable allocation methodologies
• Produces recurring and ad hoc reports supporting grant proposals, post award analysis, and ongoing IT cost recovery tracking, ensuring accuracy, traceability, and appropriate documentation
• Documents cost drivers, allocation methodologies, assumptions, and calculation logic used in ITFM cost models, maintaining well organized and audit ready supporting materials
• Analyzes IT operating and capital expenditures to identify cost trends, drivers, and recovery opportunities across services and platforms
• Performs variance analysis comparing budgeted and actual costs at the service, platform, and cost pool level, and summarizes findings for non‑financial stakeholders
• Builds, maintains, and enhances department cost models allocating costs across services, infrastructure components, and funding sources, ensuring models are transparent, explainable, and repeatable
• Develops dashboards and reports presenting IT service costs, allocation outcomes, and recovery metrics for leadership and stakeholders, using business intelligence tools to support data‑driven decision making
• Integrates and reconciles data from ITSM, asset management, HR, and financial systems to support accurate and traceable analysis, resolving data gaps, inconsistencies, or alignment issues as needed
• Translates complex cost data into clear, non‑technical insights to support decision making related to service pricing, optimization, and resource planning
• Supports audit readiness through well documented, consistent, and repeatable cost modeling and reporting methodologies, including adherence to established governance and documentation standards

Bachelor's degree from an accredited institution of higher education.

Four (4) years of experience in financial management, cost analysis, or service based costing within a technology, higher education, or service oriented organization, including responsibility for developing cost models, performing analysis, and preparing reports to support operational and strategic decision making.

• Relevant certifications such as ITIL, Certified Technology Business Management (TBM), Certified Management Accountant (CMA), CompTIA ITF+, or Microsoft Power BI certifications, or comparable certifications aligned with IT financial analysis and reporting
• A degree in Finance, Accounting, Information Systems, Business Analytics, or a related field is preferred; an advanced degree from an accredited institution in a related field is preferred as well
• Previous experience in IT financial management, IT cost analysis, or service based costing within an IT organization with demonstrated responsibility for cost modeling, analysis, or reporting in complex IT service environments
• Experience with service based costing, cost allocation methodologies, or IT chargeback/showback models, particularly in higher education, research, or other multi‑funded IT environments
• Experience working in higher education, research environments, or public sector IT organizations
• Exposure to research, grant funded, or externally sponsored cost…