Financial Aid Counselor- Student Support

Financial Aid Counselor
- Student Support

Job : 303373

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities,rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Responsible for processing financial aid for students by reviewing documents, evaluating eligibility and awarding various types of federal and state financial aid. Responsible for meeting with students and families to explain the financial aid process, along with answer questions regarding financial aid awards and required documents.

KEY RESPONSIBILITIES:

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• 1. Provides assistance to students and parents/guardians who are seeking and/or receiving financial aid
• 2. Advises students about financial aid eligibility, application procedures, available financial aid programs, educational costs, and financial management strategies, including loans, financing options, and other financial aid related matters
• 3. Counsels students and parents/guardians regarding financing an education at the University
• 4. Reviews student applications for accuracy and completeness
• 5. Ensures compliance with laws and regulations regarding financial aid
• 6. Responds to inquiries and researches and resolves issues related to transactions
• 7. Researches and assists with issue resolution related to federal and state systems
• 8. Maintains appropriate documentation via data entry system (Campus Logic, NOLIJ, Banner, etc.)
• 9. Participates in the development and maintenance of policies and procedures that impact the efficiency and quality of services provided

Educational Requirements

Bachelor's degree from an accredited institution of higher education

Required Experience

On-the-job training provided

Additional Preferred Qualifications

Working and tested knowledge of Banner (Ellucian) preferred

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Previous Financial Aid Office experience preferred

Previous customer service experience preferred

Experience working with student populations preferred

The salary range for this position is $19.60 to $21.09 per hour. Offers are based on relevant experience.

Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more!

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ABILITIES

Able to deal with multiple tasks or projects at one time and prioritize based on importance

KNOWLEDGE

Demonstrates understanding and knowledge of financial aid at the federal, state and institutional levels

Working knowledge of and abides by the regulations of the Family Education Rights and Privacy Act (FERPA) and the Higher Education Act of 1965 as amended (HEA)

Understanding of CPS, EDE, NSLDS, COD, Surfer

Maintains up-to-date knowledge of state and federal laws, rules and regulations pertaining to financial aid; attend seminars, conferences, workshops and other training sessions

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills

Strong…