IT Project Manager II

Who We Are

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just north of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future!

Join us and see how you can help change the world! For more information, visit

The Software Project Manager II is responsible for the detailed preparation of the software solution concept, overseeing the implementation of the solution from design and implementation through testing and delivery. This position will work closely with the customers/clients, SW Consultants, commissioning, and developers to communicate, monitor and formulate solutions and detail scope, as well as map out specified requirements. This position directs all technical aspects of KNAPP’s Software Realization process in coordination with the applicable functional departments.

Further, the Software Project Manager II will ensure that all tasks and job duties are completed within the project life cycle, offering support and guidance to other stakeholders as well as communicating project status and progress.

• Responsible for customer communication/clarification of details
• Reviews technical functional specifications
• Creates internal documents for project‑executing departments
• Prepares test plans (factory tests, internal and customer‑specific acceptance tests)
• Participates in Factory acceptance testing and internal testing
• Responsible for Systems Site implementation (potential development and/or provision of customer training, acceptance tests and resolving problems encountered at the site)
• Facilitates and addresses customer questions, integration, and interfacing issues
• Coordinates, participates in, and plans meetings with the mechanical, hardware, and electrical engineers
• Provides support to the project‑implementation departments (Planning, Development, Software Quality Assurance, Commissioning)
• Ensures continuous updating of customer specific SW‑documents
• Support Project Management
• Understands and reports to project stakeholders the impact of any deviations from the original scope of project to project stakeholders
• Coordinates customer projects with the software suppliers (KNAPP internal and external 3rd parties)
• Offer training/support and guidance to the new employees during their early employment period
• Improve planning documents through periodic revisions and compliance updates

• B.S. in Industrial Engineering, Computer Science, related discipline or equivalent work experience
• 2+ years of intralogistics automation software and process design experience
• 4+ years of warehouse operation and automation experience (preferred)
• Intermediate level knowledge of intralogistics, automated storage systems and understanding of complex processes
• Intermediate level knowledge of intralogistics/automation software architecture (WMS, WCS, SRC), interface communication, programming, databases, and data structures
• Intermediate level knowledge of inventory strategies commonly deployed in the process of warehousing
• Intermediate level knowledge of picking technologies such as automated storage systems, goods‑to‑person, voice, PTL, A‑frames, unit sorters and different methods of deployment of each technology
• Intermediate level understanding of system…