IT Change Management Manager

IT Change Management Manager

Job : 298844

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Primary location for job responsibilities:
Kennesaw campus, 1000 Chastain Road NW, Kennesaw, GA 30144.

Other campus:
Marietta campus, 1100 South Marietta Parkway, Marietta, GA 30060.

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

This position provides leadership and execution for the people side of technology change, ensuring successful adoption of enterprise IT initiatives. This role translates IT change frameworks into actionable strategies aligned with university culture, IT leadership direction, and institutional priorities while guiding stakeholder engagement, communications, and training. The position partners closely with project managers, technical teams, and business leaders to embed organizational change management throughout the IT project lifecycle.

• Develop and implement IT organizational change management plans aligned with institutional priorities and established change frameworks.
• Integrate change management activities into IT project life cycles, including system implementations, upgrades, and service launches.
• Conduct stakeholder analyses, impact assessments, and readiness evaluations to inform targeted adoption strategies.
• Lead and guide cross‑functional teams in executing change initiatives, ensuring alignment with university goals.
• Develop and execute communication plans supporting project milestones, user adoption, and cultural alignment.
• Design and coordinate training plans, workshops, and knowledge transfer activities to promote user competency.
• Track adoption metrics, engagement data, and feedback to evaluate effectiveness and support continuous improvement.
• Collaborate with IT communications and change analysts to ensure consistency in messaging, tools, branding and templates.
• Identify opportunities to improve change processes, methodologies, and tools based on lessons learned and feedback.

Educational Requirements: Bachelor's degree from an accredited institution of higher education, preferably in Business Administration, Organizational Development, Communications, Information Technology, or a related field, or an equivalent combination of relevant education and experience.

Required Experience: Five (5) years of experience in organizational change management and/or project management supporting complex, enterprise‑level technology initiatives.

Additional

Preferred Qualifications:

Relevant certifications such as Prosci, ACMP, CCMP, PMP, Agile, or ITIL aligned with organizational change and project delivery best practices.

Preferred Educational

Qualifications:

An undergraduate or advanced degree from an accredited institution of higher education in a related field.

Preferred Experience:

• Experience supporting technology change initiatives within higher‑education or public sector environments.
• Demonstrated experience leading stakeholder engagement, readiness assessments, and adoption strategies for enterprise IT projects.
• Experience developing communications, training, and enablement strategies for…