Business Systems Analyst

Position Summary

Works in the Information Technology department as a liaison between developers and the business. This individual analyzes, communicates, and validates requirements for developing technology systems. The analyst assesses existing and proposed business processes and potential challenges and recommends solutions that enable the organization to improve quality, increase efficiency, reduce costs, and achieve company goals.

Location:

Kennesaw, GA (Onsite)

• Translate business needs into applicable system requirements and guide the process from requirements gathering to documentation, testing input, and implementation.
• Assess change requests and define comprehensive solutions to help business units and the organization achieve short‑ and long‑term business goals.
• Create detailed requirements and testing documentation to support business process and technology discovery, design, and implementation.
• Facilitate and develop comprehensive, automated solutions by engaging business units in research, requirements development, and decision‑making processes.
• Gather questions from developers and gain clarification from stakeholders.
• Consult with business leaders to identify operating procedures and determine organizational opportunities for process improvement.
• Guide stakeholders toward the final set of requirements.
• Identify, analyze, and improve existing business processes within the organization to optimize operational efficiencies and productivity and establish new standards.
• Meet with the project manager and project teams regularly to provide input, review project deliverables, and maintain deadlines.
• Engage business units in collaborative conversations to access and determine solutions, initiatives, and best practices.
• Create cross‑business and cross‑IT strategies to drive component‑based system design for effective usability.
• Develop application simulations based on business user requirements demonstrating system updates and enhancements.
• Remain abreast of existing technology platforms and emerging technologies to determine potential outcomes.
• Work with the technical communications manager to verify use cases and user roles to develop effective UATs and documentation.
• Use formal written communication methods to provide session notes, informational updates, and system enhancements.

4‑Year bachelor’s degree in Computer Science, Business, a related field, or equivalent education and/or experience.

• Generous paid time off (PTO)
• 12 paid company holidays
• 401(k) retirement plan with 6% company match
• Health, dental, and vision insurance
• Company‑provided long‑term disability and life insurance
• Opportunities for advancement within a growing organization
• Flexible work schedules and work/life balance
• Paid parental leave
• Volunteer time off
• Casual dress code and modern, comfortable office with free parking
• Hybrid work schedule

The Tokio Marine HCC Group of Companies is an equal‑opportunity employer.