Prinect Color Specialist

Who are we:
Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas.

We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team! Are you looking for a challenge? That’s what we offer!

Prinect Color Specialist Department:
Prinect Service

Reports To:

Manager, Prinect Service

Location:

Corporate
- Marietta / Customer Sites Throughout the United States FLSA Status:
Exempt Salary: 85-100k

The Prinect Color Specialist is responsible for delivering color management consulting, implementation, training, and technical support services for Heidelberg Prinect Production and Sheetfed customers. This position helps customers optimise colour workflows, improve print consistency and achieve high-quality colour reproduction through the effective use of Heidelberg colour management solutions. The role requires extensive customer interaction, strong technical expertise and the ability to travel frequently to customer locations throughout the United States.

• Conduct on‑site customer training for press calibration, proofing systems, device calibration and colour workflow optimisation.
• Implement and maintain colour management solutions within the Heidelberg Prinect ecosystem.
• Troubleshoot colour workflow, print quality and software‑related issues.
• Provide advanced technical support to customers and internal support teams.
• Assist with escalation and resolution of customer‑reported issues, software enhancements, product defects.
• Create and maintain training materials, user guides and best‑practice documentation.
• Document customer activities, project updates, training sessions and service recommendations.
• Support Sales Representatives and Project Managers with customer evaluations, solution recommendations and professional colour‑management opportunities.
• Conduct workflow audits to identify process improvements, reduce waste and enhance productivity.
• Deliver consulting services improve customer workflow efficiency and colour performance.
• Collaborate with internal departments to ensure successful customer implementation and ongoing support.
• Perform additional duties as assigned.

• Strong knowledge of colour theory and colour management principles.
• Experience with print production systems and workflows.
• Understanding of prepress, pressroom, post‑press and computer‑to‑plate (CtP) operations.
• Experience delivering technical training and customer education programmes.
• Strong analytical, troubleshooting and problem‑solving skills.
• Excellent verbal and written communication skills.
• Ability to build strong customer relationships.
• Ability to manage multiple projects and priorities independently.
• Proficiency with Microsoft Office applications.

• Experience with Heidelberg Prinect Colour Toolbox and Heidelberg colour‑management services.
• Experience implementing industry‑standard colour workflows in commercial printing environments.
• Experience working for a printing technology or workflow software provider.
• Degree or certification in Print Management, Graphic Communications or a related field.

• Technical expertise
• Customer focus
• Problem solving
• Project management
• Communication skills
• Training and presentation skills
• Collaboration and teamwork
• Adaptability
• Time management
• Attention to detail

Up to 90% travel within the United States. Company Car Provided.

Work is performed in customer print production facilities, manufacturing environments, offices and remote locations. Occasional evening and weekend work may be required to support customer schedules and project deadlines.

Heidelberg is committed to providing equal employment opportunities to all employees and applicants and maintaining a workplace free from discrimination and harassment.

ADA…