Door Access Systems Specialist Job Kennesaw area,Georgia USA,IT/Tech

Job Title:

Door Access Systems Specialist

Location:

Kennesaw, Georgia
Regular/Temporary:
Regular
Full/Part Time:
Full-Time
Job

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

Location Primary Location for

Job Responsibilities

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Ensures that the campus community receives appropriate electronic access privileges in a timely manner while adhering to applicable security protocols.

Responsibilities

Responsible for granting, removing, and troubleshooting of the electronic door access systems via system interface

Works closely with the Campus Services Customer Service Center for elevated door access concerns

Supports the department in generating user access lists and lock access logs upon request from department heads, deans, chairs and/or designees

Provides support for annual audit on door access privileges as assigned

Assists in the development and maintenance of door access standards, policies and procedures

Assists with system and data updates, door access system upgrades and other designated door access systems projects

Required Qualifications Educational Requirements

Technical or Associates degree from an accredited institution of higher education or associated institution in related field or an equivalent combination of relevant education and/or experience

Required Experience

One (1) year related experience

Preferred Qualifications

Preferred Experience

Previous higher education experience
Customer service experience
Previous experience with IT help desk or customer service support
Previous experience with electronic access systems

Knowledge, Skills, & Abilities Abilities

Able to deal with multiple tasks or projects at one time meeting assigned deadlines

Knowledge

Experience with one or more electronic access control systems, particular experience with SALTO System, Onity Integra and Lenel OnGuard are preferred

Skills

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://(Use the "Apply for this Job" box below)..

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that…