Workflow Automation Engineer

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Responsible for the full lifecycle of workflow automation and integration solutions, including analysis, design, development, testing, deployment, documentation, and maintenance. Works collaboratively with stakeholders to understand business processes and translate them into efficient, automated workflows that improve operational effectiveness and user experience. Uses workflow automation and integration platforms to build and administer workflows, business rules, data flows, and user interfaces that support institutional objectives.

Ensures the stability, availability, and security of assigned automation platforms and performs daily administrative and user support tasks within the workflow environment.

• Responsible for the development of workflow and integration automation solutions, including analysis, design, development, testing, deployment, documentation, and ongoing maintenance
• Uses platform functionality to design, build, and enhance workflows and integrations, business rules, data flows, and user interfaces that streamline and automate business processes
• Ensures the stability, availability, and security of assigned automation platforms and applications
• Performs routine administration and configuration of the automation platform, including user management, environment monitoring, and troubleshooting of automation components
• Collaborates with business units and stakeholders to understand process automation needs and implement effective solutions
• Actively participates in project planning, execution, and delivery activities
• Develops and maintains documentation such as workflow and rule diagrams, data flow maps, configuration records, standard operating procedures, and run books
• Keeps stakeholders informed of relevant updates, including system enhancements, upgrades, and scheduled maintenance
• Analyzes business requirements and translates them into technical specifications for workflow design and automation
• Designs and implements integrations, data feeds, and interfaces with other systems (e.g., via APIs or authentication services)
• Provides operational support and monitoring for assigned environments, ensuring timely resolution of customer requests
• Engages in platform communities and continuous learning to stay current with evolving workflow automation tools and best practices
• Performs software installations and upgrades, platform configuration, and environment setup as needed

Bachelor's degree from an accredited institution of higher education.

Five (5) years of relevant IT experience.

Able to write small code fragments (e.g., JavaScript, Python, C#) to augment platform logic and address limitations

An advanced degree from an accredited institution of higher education in a related field

• Prior experience administering specialized platforms or low-code/no-code automation systems
• Experience working with IPaaS tools (e.g., Boomi, Mulesoft) is a plus
• Experience working with RPA tools (e.g., UIPath) is a plus
• Experience working in higher education IT environments
• Previous hands‑on experience building automation solutions using…