Bilingual Service Desk Agent; EN/ES
Listed on 2026-10-07
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Language/Bilingual
Bilingual -
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Customer Service Rep
KNAPP North America invites a detail-oriented 1st Level Agent to join our customer service team in a hybrid role. You will translate emails, interpret calls, and support non-English-speaking customers while coordinating with 2nd Level Technicians to resolve incidents.
You will answer service desk requests, document outcomes, and track progress to meet SLAs. Strong English/Spanish, communication, and documentation skills are essential for success.
We invite applications for the Bilingual Service Desk Agent (EN/ES) position located in Kennesaw, GA, United States.
This is a great opening to take on the Bilingual Service Desk Agent (EN/ES) role at KNAPP North America.
As a Bilingual Service Desk Agent (EN/ES), you will play an important part at KNAPP North America in Kennesaw, GA, United States.
The following position is for a Bilingual Service Desk Agent (EN/ES) with KNAPP North America.
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