Parts Coordinator

Built with Intent. Driven by YOU. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to be the best and outperform at every touchpoint in collision and glass services.

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our Greater Team exceptional. Qualified individuals, including those with disabilities and protected veterans, are encouraged to apply.

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

• Ensure consistent execution of WOW plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders, confirming the quality, correctness, and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; communicate all Parts Price Changes (Parts Price Increases) to all required team members.
• Order and receive supplemental parts in the MIS, monitor performance of parts, materials and sublet vendors; ensure daily reconciliation of the parts vendor invoice history report (043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer Service oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks; takes initiative in problem solving situations.
• I-Car Registered (working towards Gold Class certification).

• Communicate effectively, both verbally and in writing.
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure.
• Working knowledge of vehicle repair practices.
• Management Information System:
  Summit, Repair Centre.
• Working knowledge of Mitchell, Audatex.
• Parts sourcing:
  Car-part, Progi, APU, LKQ B2B.
• Solid problem-solving abilities.
• Above average computer proficiency.
• Above average organizational skills.
• Ability to keep up and succeed in a fast-paced working environment.
• Ability to work well with others and achieve common goals.
• Other duties as assigned.

• Frequently required to bend, crouch, reach, handle tools.
• Lift in excess of 50 lbs. of materials.

• Annual Paid Time Off (PTO) plans.
• 2 weeks of paid parental leave for full-time employees who work a minimum of 30 hours per week.
• 6 paid holidays annually.
• Medical, prescription drug, dental & vision insurance effective Day 1.
• 401(k) retirement plan with company match.
• Employer-paid short-term disability & life insurance.
• Additional voluntary life insurance.
• Continuing education opportunities.
• Free prescription or non-prescription safety glasses annually.
• Annual voluntary uniform stipend.
• Voluntary daily pay option available.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years.