Bookstore Operations Coordinator

About Kennesaw State University

Kennesaw State University is one of the 50 largest public institutions in the country, offering more than 190 undergraduate, graduate, and doctoral degrees, and serving over 50,000 students. The university emphasizes academic excellence, innovative research, strong community partnerships, and economic opportunity.

Job : 295100

Location: Kennesaw, Georgia (primary: 1000 Chastain Road NW, Kennesaw, GA 30144; alternate: 1100 South Marietta Parkway, Marietta, GA 30060)

Full/Part Time: Full Time

Regular/Temporary: Regular

Job Summary

Responsible for the coordination and administration of e‑commerce and order fulfillment processes, package tracking systems, and parcel locker system processes for all KSU bookstore locations. Provides critical support to the department and management for essential store operations and works closely with various team members and campus partners to facilitate efficient and accurate transfer of products between all bookstore locations.

• Manage online order activity through bookstore e‑commerce sites (printing orders, pulling merchandise, processing orders, packing orders, using parcel locker system, resolving customer service issues, managing backorder lists, etc.)
• Maintain e‑commerce site updates for information and functionality.
• Fulfill products sold through other e‑commerce portals such as Amazon, Vindy, etc.
• Oversee storage, shipping, and receiving areas in the Kennesaw bookstore.
• Support bookkeeping teams and facilitate transfer of product and supplies between bookstore and warehouse locations, and assist in preparing merchandise for special events.
• Assist in policy and procedure setting related to order fulfillment, inventory control, storage, parcel lockers, merchandise transfers, and logistics.
• Assist with inventory management activities such as cycle counts and physical inventories.
• Support department management with customer service, cashier duties, sales floor supervision, specialty service programs, facilities maintenance, and organization of operational spaces.
• Oversee hiring and training of student staff supporting the department.
• Provide similar support at other bookstore locations as needed.
• Collaborate with other department or division teams on website‑related work such as product management presentation.

• Educational Requirements: High School diploma or equivalent.
• Other
  
  Required Qualifications:
  
  Current, valid, and unrestricted driver's license.
• Required Experience: Two (2) years of work experience in order fulfillment, inventory control, logistics, or a related field.

• Preferred Educational
  
  Qualifications:
  
  Undergraduate or advanced degree from an accredited institution of higher education in a related field.
• Preferred Experience: Previous experience in order fulfillment, e‑commerce, supply chain, materials management, and/or purchasing.

The salary range is $16.13 to $19.23 per hour, based on experience. Benefits include medical, dental, vision insurance, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more.

Kennesaw State University is an equal‑employment‑opportunity employer. The university prohibits harassment and discrimination based on race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status.

• This is not a supervisory position.
• This position has no financial responsibilities.
• The position requires driving.
• The role is considered a position of trust.
• No purchasing card is required.
• Travel may be required 1%–24% of the time.

• Standard Enhanced background check
• DMV check
• 9‑panel lab drug test

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