Service Technician

Overview

Work with some of the world’s best companies and technical experts and be a part of a dynamic team that is writing the book on the next generation of dispensing technology.

We’re looking for someone like you to join our team. We offer competitive benefits and compensation.

Assigned to: Technical Department

This is a hands-on, in-house technical role with a strong focus on execution, reliability, and operational excellence.

• Manage and process Return Goods Authorizations (RGAs)
• Perform equipment repairs, disassembly, cleaning, and reassembly
• Carry out electrical and mechanical service tasks on dispensing equipment
• Build and assemble new dispensing equipment and prepare units for shipment
• Support service cases and provide technical assistance to internal teams
• Collaborate with colleagues in Germany for technical support and spare parts coordination
• Maintain 5S-organized work area

Education requirements:

Associate degree, technical certification, or equivalent hands-on experience in mechatronics, electrical, or mechanical service/assembly preferred.

Skills and personality traits:

• Hands-on, detail-oriented, and organized
• Strong problem-solving skills with ability to troubleshoot mechatronic, mechanical, and electrical issues
• Self-starter, able to work independently under guidance of team leads
• Flexible, team-oriented, and professional in daily tasks

Ability to read technical drawings and wiring diagrams

Work Schedule:

The position involves a standard 40-hour work week. The role is primarily office/lab-based with minimal travel.