Senior Enterprise Audio Visual Engineer

Overview

Job : 294227

Location: Kennesaw, Georgia;
Marietta, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us:

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries.

We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Primary Locations for

Job Responsibilities:

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Responsible for managing the design, installation, configuration, programming, testing, maintenance, and upgrade of complex AV systems in a variety of environments including classrooms, conference rooms and/or event spaces across all KSU sites. Responsible for coordinating the work of contracted vendors following approved standard designs, and collaborates with project managers and technical team members through all phases of the project. Forecasts labor and material expenses for new projects and lifecycle system upgrades.

Provides training on new systems and top-tier AV support for existing systems.

KEY RESPONSIBILITIES:

• Gathers requirements, standardizes and maintains AV designs and programs, oversees deployment, and enhances the Audio-Visual infrastructure for all university spaces, ensuring their quality, stability, recoverability, and security
• Reviews and validates changes for impact on Audio-Visual posture
• Automates complex system management tasks and manages departmental automation systems
• Diagnoses and resolves complex problems on advanced systems
• Drives root cause analysis, debugging, support, and post-mortem analysis for incidents and service interruptions
• Develops and maintains documentation of systems, services, processes, and procedures
• Trains and mentors AV system engineers, support technicians, and other staff as needed
• Monitors labor and material expenses for new and active projects
• Manages approved vendor relationships, communicates requirements, negotiates pricing for AV services and materials
• Defines criteria for quality control, inspects the quality of service provided by vendors and internal employees, and performs complete testing after the installation is complete
• Generates a work scope, materials list, vendor quotes and statements of work
• Manages a database of configuration, design and components for all AV spaces
• Establishes and manages a schedule of projects and provides reports on state, progress and completion dates
• Coordinates the tasks and flow of the project, including design, purchasing, installation, programming, testing, and communication with vendors and all involved parties
• Stays up to date with the latest technology trends and offerings for continual improvement of campus standards
• Provides on-call support responding to incidents on nights and weekends

Educational Requirements: Bachelor's in computer science or similar field or an equivalent combination of relevant education and/or experience.

Other

Required Qualifications:

Extron Control Professional certification within six (6) months of employment

Required Experience: Five (5) years of related IT experience demonstrating a progression of dealing with increasingly complex systems.

Preferred Qualifications: Previous experience working in higher education

Knowledge, Skills, & Abilities: Able to function with autonomy, make sound and timely decisions, diagnose and resolve complex problems, design and implement complex Audio-Visual systems, anticipate problems, assess risks, handle multiple tasks with deadlines.

Knowledge: Extensive…