QA Supervisor; 2nd Shift

QA Supervisor (2nd Shift)

Dessert Holdings is looking for a QA Supervisor (2nd Shift) to join our team based in Kennesaw, GA. This individual will be responsible for the supervision of all daily production floor activities as it relates to quality, coordination of quality activities, and leadership to ensure an effective food safety and quality management system is maintained. The role includes providing technical support with an emphasis on customer expectations, continuous improvement opportunities, and productivity requirements, as well as understanding related Quality Management Systems including SQF, HACCP, and GMP to ensure safety and quality of products.

• Supervises daily activities of QA technicians, and coaches, trains, and supports the QA team to support business growth.
• Provides guidance regarding quality and food safety issues to operations and QA teams.
• Communicates daily with FSQA Techs regarding production schedule and QA issues.
• Maintains inventory of QC/lab supplies and coordinates training from suppliers or for new equipment purchased.
• Reviews and organizes operational paperwork on a daily basis.
• Supports the execution of internal and third‑party audits (e.g., customer, regulatory, GFSI) and participates in inspections, analyzing results and deficiencies.
• Supports production managers, supervisors, and leads during formula changes and/or product issues.
• Assists with hold, trace, and recall program activities; responsible for summarizing hold reports.
• Assumes responsibilities of the QA manager in their absence.
• Performs assignments in accordance with established Good Manufacturing Practices (GMPs), policies, and procedures.
• Supports operations and other support teams in reducing foreign object contamination.
• Oversees product releases.
• Displays appropriate work ethics in the workplace and group settings, providing a positive influence on the production floor.
• Performs daily product review and customer complaint reviews.

• BS degree or equivalent experience in a food manufacturing environment.
• Previous knowledge and experience working in a food production quality assurance department.
• 2+ years of supervisory experience.
• Must have a flexible schedule, including working weekends as necessary.
• Excellent verbal and written communication skills.
• Intermediate to advanced proficiency in Microsoft Office.
• Ability to work in a team environment.
• Maintains good housekeeping and clean work areas in assigned space.
• Follows production dress code standards and maintains good personal hygiene.

• Employee is expected to actively participate on the production floor.
• Use hands and fingers to handle objects, tools or controls; reach with hands and arms.
• Stoop, kneel or bend.
• Can lift and/or move up to 30 pounds; must ask for assistance if weight is exceeded.
• Can push/pull up to 45 pounds; must ask for assistance if weight is exceeded.

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.