Quality Manager

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico.

By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Your responsibilities

Job Summary Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement. Accomplish quality related objects through the use of quality meetings, planning, training, statistics and internal/external audits. Ensure that processes and products are in compliance with current implemented Quality Management System requirements.

Job Description

Key Accountabilities:

• Coordinates ISO, AS, or TS standards, where applicable.
• Quality Improvement Board participation (CQIB).
• Report on the suitability and effectiveness of the region Quality Assurance System.
• May fill the role of direct supervisor of Lean Focal in Lean and Quality functions.
• Assist the Managing Executive in creating a quality attitude at all branches.
• Frequent communication with site Quality Assurance Representatives.
• Visit to each site once a quarter for training and coaching.
• Work with the department manager to establish goals, assess competency and direct quality output in line with the established Quality Objectives.
• Planning of and implementation of customer satisfaction effectiveness strategy.
• Direct and coordinate all aspects of Lean Management in support of company goals and objectives.
• The quality assurance manager is to lead and ensure the maintenance of the following items.
  • Quality Assurance planning.
  • Customer and vendor claims and trend analysis.
  • Statistical techniques for process control.
  • Document major customer quality requirements.
  • Conduct internal and external Quality System audits.
  • Provide internal and external technical assistance.
  • Training and Development of employees in the area of quality, LEAN and Safety
  • Corrective/Preventative Action System (CPAR).
• This is a position that works directly on the warehouse floor on or around heavy machinery.
• Meets TKMNA Employee Attributes / Competencies.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

This position has been identified as "safety sensitive" by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Qualifications:

Min…