Quality Systems Coordinator

Job Summary tk accelis Materials Plus is looking for a Quality Systems Coordinator, who is passionate about continuous improvement, customer satisfaction, and maintaining world-class quality standards. In this role, you'll help drive our Quality Management System (QMS), support audit activities, investigate quality issues, and collaborate with teams to deliver exceptional products and services to our customers. If you thrive in a manufacturing environment, enjoy solving problems, and have a strong customer focus, we want to hear from you.

Job Description Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)
Conduct internal quality audits and assist with customer, registrar, and compliance audits

Serve as a primary point of contact for customer quality concerns, complaints, and returns

Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions

Lead and support corrective and preventive action (CAPA) initiatives

Track and document quality issues, audit results, and corrective actions

Support Lean and continuous improvement projects

Maintain visual management boards and quality documentation

Partner with cross-functional teams to improve product quality, processes, and customer satisfaction

Promote a culture of quality, safety, and operational excellence

Work safely in a warehouse environment while adhering to all safety policies and procedures

Required Qualifications High School Diploma or GED (post-secondary education preferred)
Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment

Experience with ISO 9001 and/or AS9100/AS9120 quality standards

Experience with root cause analysis and corrective action processes

Experience managing customer quality concerns, complaints, or returns

Strong communication, organizational, and problem-solving skills

Proficiency with Microsoft Office Suite Strong commitment to workplace safety

Preferred Qualifications Internal Auditor CertificationASQ Certified Quality Engineer (CQE) certification

Six Sigma Green Belt certification

Customer-facing quality experience

Manufacturing, metals, or aerospace industry experience

Hiring Range: $50,000 - $60,000 annually, based on qualifications, experience, certifications, and overall fit for the role Benefits Overview We offer competitive company benefits to eligible positions, such as :

Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs
401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

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Equal opportunity employer, including people with…