Quality Systems Coordinator

Job Summary

tk accelis Materials Plus is looking for a Quality Systems Coordinator, who is passionate about continuous improvement, customer satisfaction, and maintaining world‑class quality standards. In this role, you'll help drive our Quality Management System (QMS), support audit activities, investigate quality issues, and collaborate with teams to deliver exceptional products and services to our customers. If you thrive in a manufacturing environment, enjoy solving problems, and have a strong customer focus, we want to hear from you.

tk accelis Materials Plus is looking for a Quality Systems Coordinator, who is passionate about continuous improvement, customer satisfaction, and maintaining world‑class quality standards. In this role, you'll help drive our Quality Management System (QMS), support audit activities, investigate quality issues, and collaborate with teams to deliver exceptional products and services to our customers. If you thrive in a manufacturing environment, enjoy solving problems, and have a strong customer focus, we want to hear from you.

• Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)
• Conduct internal quality audits and assist with customer, registrar, and compliance audits
• Serve as a primary point of contact for customer quality concerns, complaints, and returns
• Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions
• Lead and support corrective and preventive action (CAPA) initiatives
• Track and document quality issues, audit results, and corrective actions
• Support Lean and continuous improvement projects
• Maintain visual management boards and quality documentation
• Partner with cross‑functional teams to improve product quality, processes, and customer satisfaction
• Promote a culture of quality, safety, and operational excellence
• Work safely in a warehouse environment while adhering to all safety policies and procedures

• High School Diploma or GED (post‑secondary education preferred)
• Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment
• Experience with ISO 9001 and/or AS9100/AS9120 quality standards
• Experience with root cause analysis and corrective action processes
• Experience managing customer quality concerns, complaints, or returns
• Strong communication, organizational, and problem‑solving skills
• Proficiency with Microsoft Office Suite
• Strong commitment to workplace safety

• Internal Auditor Certification
• ASQ Certified Quality Engineer (CQE) certification
• Six Sigma Green Belt certification
• Customer‑facing quality experience
• Manufacturing, metals, or aerospace industry experience

$50,000 - $60,000 annually, based on qualifications, experience, certifications, and overall fit for the role

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonablea

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