Sales Specialist, Digital

Digital Sales Specialist - Central US

Who Are We:

Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state‑of‑the‑art technologies and innovative business ideas.

We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team!

As the Digital Press Sales Specialist for Heidelberg’s Digital press business located in Heidelberg USA’s Central Region, the position’s purpose is to drive digital print equipment (current and future products) sales in this region in both the commercial print and in‑plant sectors, working cooperatively and supporting the full line Heidelberg Account Manager sales team. This position also requires promotion and dedication of collaboration with our partnering supplier’s sales force to strengthen a cooperative partnering sales relationship.

The Digital Specialist is accountable for achieving the sales targets for our digital press products in this region through a combination of independent self‑driven direct sales, as well as sales support to the full line sales team. The Digital Press Sales specialist will work with the Director of Digital Print‑to plan and execute a set of sales support and targeted marketing deliverables for the region which will provide the quantity and quality of prospects required to achieve the sales goals.

This Digital Sales Specialist will be a zealot for Heidelberg’s digital press product lines, both commercial print and in‑plant, and their ancillary workflow software, controllers, applications, and digital accessories. This position will call on customers to develop prospects with the region in cooperation with Heidelberg USA’s West regional account managers, and then drive the sales cycles through presentation, ROI’s/cost analysis, demonstration, closing the sales order, and monitoring delivery and customer satisfaction of the product.

This position requires a strong understanding of digital press technologies, electrophotography and inkjet, the commercial print digital and offset applications, color management, digital front end controllers and their software. The Digital Specialist must be strong in articulating Heidelberg’s value proposition compared to our industry competitors, as well as with analytical skills to work with customers to develop digital print ROI’s and follow up post sale to ensure customers achieve the ROI.

The Digital Specialist will help build loyalty to Heidelberg in digital print by building relationships with our customer base. This position will require dedication to entering and updating opportunities and competitive install base in Heidelberg’s CRM system. The position will also require managing customer satisfaction issues, when escalated, and working with Heidelberg USA service and partnering supplier’s service teams as needed to resolve issues.

• Digital Equipment Sales – Drive digital equipment sales success through the region with direct support of the Account Managers on their sales prospects and actions to close the sale. Develop and manage the digital opportunity pipeline for the region to achieve or exceed budget sales goals. Track the opportunity pipeline through Heidelberg’s CRM, report on the forecast on regular intervals, defined by Director and Regional VP.
  
  Develop, with the Director-Digital the deliverables to facilitate growing market awareness and opportunities in the region and then be accountable for the successful execution of those deliverables. Be a self‑driven independent sales specialist for Heidelberg’s Digital Equipment portfolio (currently Versafire digital presses and Jetfire Inkjet presses) and work cooperatively with the full line Account Manager sales team with their Digital sales opportunities.
  
  Support each digital sales opportunity in the region by applications analysis, present situation cost analysis and ROI’s, demo support, developing quotes and…