Inside Sales Representative

Your next career opportunity

As one of the largest utility di Astribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Inside Sales Representative

If you’re energetic, customer-focused, and motivated to build a long-term career with a thriving, growth-oriented organization, we’d love to hear from you!

Our Inside Sales team plays a critical role in driving profitability, efficiency, and customer satisfaction. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our inside sales professionals collaborate across departments to grow the business and ensure maximum customer satisfaction.

• Maintain and enhance foundational customer relationships while growing sales revenue and margins
• Collaborate with logistics units and account managers to serve your customer base
• Stay informed on industry events including regional projects within the market
• Prepare quotes, process orders, address and manage shipping and payment issues and provide solutions
• Promote products and value‑added services to meet customer needs
• Acquire, utilize, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel

• Knowledge and experience in sales and/or sales administration
• Strong computer skills including Microsoft Office, ERP systems, CRM systems
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment
• A curious nature and a drive to learn, develop, and continuously grow
• Effective written and verbal communication skills
• Ability to present information and respond to questions from customers, clients, and internal teams
• High School diploma and relevant professional experience (2+ years)
• Bachelor’s degree is preferred

Our leadership cares about – and invests in – YOU. At Irby, our people are the foundation of our success and have been since our founding in 1926.

• Development:
  
  Associates who began in our foundational positions like inside sales have grown into other areas of the business such as leadership, operations, account management, and other key areas of the business.
• Earning Potential:
  
  Enjoy competitive, reliable pay where top performance is incentivized through a variety of goal-oriented programs.
• Benefits:
  Eligible full-time associates enjoy competitive benefits, including:

• Medical, dental, vision coverage

• Gym membership reimbursement, and Vitality® Wellness Rewards

• Paid Time Off and Extended Illness Benefits

• Tuition reimbursement

• Employee Assistance Program

• Service Awards

• Candidate Referral Rewards

• Associate Discounts
• Inclusion:
  We recognize that your perspective, background, and skills are part of what make you unique while keeping us competitive – we embrace the power of difference!

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a…