Communications Officer - Public Safety

Job Title:

Communications Officer - Public Safety

Location:

Kennesaw, Georgia

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Responsible for receiving emergency, non-emergency and administrative calls and notifying and/or dispatching appropriate emergency responders. Performs inquiries and searches of multiple local, state, and national databases to provide information to law enforcement personnel. Serves as a Campus Security Authority as defined by Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).

• High School diploma or equivalent

• Possession of, or ability to obtain within six (6) months of employment, certification as a Communications Officer through the Georgia Peace Officer Standards and Training (POST) Council, in accordance with Georgia Code 35-8-23 and Chapter 464-14 of the Rules of the Georgia Peace Officer Standards and Training Council

• On-the-job training provided

• An undergraduate or advanced degree from an accredited institution of higher education in a related field

• Previous experience working in Public Safety Answering Point (PSAP) preferred

• Able to work during inclement weather, 12-hour shifts and partial shifts, including periodic on-call
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• Able to maintain composure when talking to callers in crisis or emergency situations
• Able to work under stressful conditions

• Knowledge of NIMS and ICSS systems
• Knowledge of CPR, AED and first aid procedures

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, video management software, computer-aided dispatch software and web-based applications)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

The University System of Georgia is comprised of our 25 institutions of higher education and…