Transportation and Mobility, Associate Director

Transportation and Mobility, Associate Director

Job

Location:

Kennesaw, Georgia

Full/Part Time:
Full Time

Regular/Temporary:
Regular

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Provides executive leadership and oversight for the University's transportation programs, mobility services, and campus transportation infrastructure across all campuses. Leads the strategic planning, development, implementation, and evaluation of integrated transportation solutions that promote sustainable mobility, enhance campus accessibility and connectivity, and reduce reliance on single-occupancy vehicles. Serves as the University's principal transportation representative, fostering collaborative relationships with internal stakeholders and external partners to ensure alignment of transportation initiatives, effective communication, and exceptional service delivery.

• 1. Provides strategic leadership and long-term planning for the University’s transportation programs, mobility services, and supporting infrastructure
• 2. Oversees the performance, service quality, risk management, and financial stewardship of university transportation services delivered through contracted providers
• 3. Manages the department's annual budget exceeding $6 million and leads five-year business planning initiatives
• 4. Oversees the safety, performance, and service quality of vendors and contractors supporting multimodal transportation programs, including transit, cycling, walking, car sharing, and bike-sharing services
• 5. Identifies, evaluates, and mitigates operational, safety, financial, and reputational risks across transportation services
• 6. Serves as the primary point of contact for transportation user experience and escalated customer concerns, ensuring timely resolution and continuous service improvement
• 7. Provides data-driven recommendations for transit route, schedule, and stop enhancements, as well as new transportation initiatives
• 8. Manages contracts and relationships with local apartment communities and external shuttle providers serving KSU students
• 9. Serves as the University's primary transportation liaison with local government agencies and community partners, including the Cobb Department of Transportation, Town Center Community Improvement District, and Town Center Community Alliance
• 10. Ensures compliance with contractual requirements, University policies, and applicable federal, state, and local regulations
• 11. Directs corrective actions involving contractor personnel and documents resolutions on behalf of the University
• 12. Partners with University and departmental marketing team to promote sustainable transportation options, pedestrian safety, and transit awareness initiatives
• 13. Prepares and delivers presentations on transportation-related topics and represents Transportation on University committees, projects, and external engagements
• 14. Monitors emerging trends, regulations, and best practices in campus transportation and transportation demand management, incorporating insights into program and service planning

Educational Requirements

Bachelor's degree from an accredited institution of higher education

Required Experience

Seven (7) years of progressive experience in transportation demand management, transportation planning, program management, transportation operations management, or related fields.

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a relevant field.

Preferred Experience

Demonstrated experience developing, implementing, and evaluating transportation programs and services.

Demonstrated experience managing vendor or contracted service performance and directing corrective action.

Experience in a higher…