General Manager

About The Role

The

• Lead staff training and development, lead all hiring and team management, conduct employee reviews, build staff schedules, and manage overall payroll responsibilities.
• Be a cultural leader for all team members and lead by example to meet company culture goals and expectations.
• Lead staff coaching and set standards of success for every team member by using tools provided: daily huddles, sales goal trackers, promotional calendars, and other resources.
• Lead daily/weekly/monthly communication with all team members, ensuring the staff is apprised of all business and cultural goals.
• Set the example for all behaviors in the dispensary: uniform presentation, positive attitude, driving results, and seeking growth opportunities.
• Champion company goals:
  Revenue, Expense Management, Product Launches, Customer Service, Operational Excellence.
• Drive employee engagement and morale through known best management practices. Be the leader of choice.
• Drive a culture of accountability in all areas of focus in the dispensary:
  Business Leadership, Facility Maintenance, Compliance, and Customer Service.
• Monitor and use company communication channels regularly.

The General Manager is a leadership position responsible for overseeing all aspects of the dispensary's operations. This role requires strategic thinking, the ability to drive sales performance, leadership, and a comprehensive understanding of the cannabis industry, including compliance with regulations. This role reports to the Market Manager and is subject to change.

• Lead staff training and development, lead all hiring and team management, conduct employee reviews, build staff schedules, and manage overall payroll responsibilities.
• Be a cultural leader for all team members and lead by example to meet company culture goals and expectations.
• Lead staff coaching and set standards of success for every team member by using tools provided: daily huddles, sales goal trackers, promotional calendars, and other resources.
• Lead daily/weekly/monthly communication with all team members, ensuring the staff is apprised of all business and cultural goals.
• Set the example for all behaviors in the dispensary: uniform presentation, positive attitude, driving results, and seeking growth opportunities.
• Champion company goals:
  Revenue, Expense Management, Product Launches, Customer Service, Operational Excellence.
• Drive employee engagement and morale through known best management practices. Be the leader of choice.
• Drive a culture of accountability in all areas of focus in the dispensary:
  Business Leadership, Facility Maintenance, Compliance, and Customer Service.
• Monitor and use company communication channels regularly.

• Lead in meeting all revenue and sales expectations with holistic management practices, staff training, and customer relations.
• Effectively communicate sales goals, promotions, and business expectations with staff on a daily/weekly/monthly/quarterly basis, and relate it to your overall store performance.
• Build meaningful relationships with customers and lead by example for team members in developing a culture of customer service and drive all daily/weekly/monthly/quarterly KPIs: ADS, UPT, Sell Through, Identify underperforming metrics, Payroll, and Other related Business Expenses.
• Participate in competitive analysis through competitive shopping within a 30-mile radius of your store, sharing weekly/monthly analysis and suggestions to remain competitive in an ever-changing industry, and be solutions-oriented.
• Oversee all daily/weekly/monthly inventory processes and reconciliation to ensure accuracy and prevent loss.

• Lead…