Operations Coordinator

The Operations Coordinator at Columbia River Plumbing will work directly alongside leadership to learn, support, and eventually take ownership of core company processes across Operations, Finance, People, and Sales & Marketing. This is a dynamic, hands‑on role perfect for a motivated self‑starter looking to grow into a leadership position within the construction trade industry.

• Taking ownership of your work and treating the company like your own.
• Creating alignment across departments by communicating clearly, tracking accountability, and helping teams stay on pace.
• Using data to support decisions and demonstrate impact without needing to be asked.
• Leading with initiative and curiosity—offering solutions, not just identifying problems

At Columbia River Plumbing, we provide exceptional plumbing solutions across commercial, multi‑family, public works, and renovation projects. With a reputation for quality craftsmanship, reliability, and customer satisfaction, we deliver top‑tier services from ground‑up construction to complex remodels. We operate with a 10X mindset; whatever it takes, with accountability, urgency, and a relentless pursuit of excellence. We invest in our team and expect the same commitment in return.

Our mission is to deliver plumbing and construction solutions with precision, reliability, and teamwork, creating lasting value for our clients on every project. Our vision is to grow a team of more than 300 skilled tradespeople and professionals who embody teamwork and craftsmanship, supported by an environment that empowers them to build lasting careers and achieve their personal, professional, and financial goals!

Come grow with us!

We ARE TRI

• Accountable: We hold our team accountable to growth and ourselves to doing the right thing for our clients.
• Results‑Oriented: We are detail‑oriented in our execution and solutions‑driven in every challenge.
• Excellence: We are purposeful in our craft, delivering precise, high‑quality work on every project.
• Transparent: We communicate openly and clearly with our team and clients alike, building confidence through integrity.
• Reliable: We do what we say we’ll do. We show up with dependability, professionalism and a commitment to lasting relationships.
• Inspirational: We are hardworking and empowering, fostering continuous growth so every individual can build a lasting career.

• Assist in documenting and rolling out SOPs, workflows, and system improvements. Ensure all team members are effectively using required platforms including Microsoft Teams, Canva, Build Ops, Arcoro, and Trainual for communication, project tracking, HR, and training compliance. Help enforce CRP&C best practices across operations, including daily all teams meetings, daily team huddles, R3 assessments, SOP documentation, and leadership duplication.
• Coordinate internal schedules, meetings, communications, and reporting rhythms. Translate leadership goals into execution plans by maintaining communication touchpoints and documenting initiatives. Support and document 1:1 employee growth meetings (PPFs) to promote accountability, engagement, and team development.
• Establish and manage daily and weekly performance metrics to monitor operations, spot trends, elevate issues, and provide solutions to the VP/Owner. Track project, department, and individual KPIs to drive alignment and ensure accountability.
• Work cross‑functionally with Finance, People, Sales & Marketing to align priorities that impact revenue, timelines, and profitability. Support client relationship management and estimating process coordination, as needed.
• Manage branding and content tasks, including Canva graphics, social post drafts, and content scheduling.
• Lead internal check‑ins to monitor progress and ensure follow‑through on assigned tasks. Influence both internal teams and external partners through timely reporting, consistent communication, and clear accountability.

• Understands construction industry workflows, subcontractor dynamics, job site documentation, and project life cycles. Can translate operational field issues into administrative support…