Field Service Representative

Eaton’s Engineering Service & Systems Division is seeking Electrical Field Technicians to join our teams in Kennewick, WA or Boise,  roles offer a company vehicle and a guaranteed 40‑hour paid week!

The expected annual salary range for this role is $67,500 – $99,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Work on assigned projects for electrical equipment
• Deliver technical solutions to customers
• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Display proficiency in Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, and Protection & Control Design
• Generate timely and accurate service reports on work, product performance, and warranties

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship, and safety training
• Company vehicle, toolkit, and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches

• Successfully complete and maintain compliance with Eaton’s safety program and policy, including the EESS Qualified Electrical Worker (QEW) program and required annual re‑certifications
• Submit to periodic customer‑required background and drug screenings
• Work variable hours, including nights & weekends, and travel within the district/state/region/country as required by customers
• Drive an Eaton vehicle
• Obtain and comply with Department of Transportation (Use the "Apply for this Job" box below). qualification if required
• Understand 3‑phase power systems and low, medium, and high‑voltage power distribution equipment
• Practice electrical safety measures
• Perform physically demanding tasks such as standing, walking, stooping, squatting, kneeling, reaching, lifting, carrying, pushing, pulling, and handling objects up to 50 pounds; occasionally push/pull greater than 50 pounds with assistance. May be required to drive extended distances and work in extreme weather or noisy environments
• Obtain and maintain a valid TWIC card
• Use hand and power tools for equipment assembly
• Strong computer, problem‑solving, logical thinking, and time‑management skills
• Explain technical problems and solutions clearly
• Collaborate effectively with the team to meet project deadlines

• High School Diploma or GED equivalent, or higher, with a minimum of 2 years of electrical or mechanical industry experience; or, in lieu of a HS diploma or GED, completion of an accredited trade school program with 5+ years of experience evaluating and servicing electrical distribution or control systems
• Work in the US without corporate sponsorship now or in the future
• Must be within 50‑mile radius of Kennewick, WA or Boise, , unless an active‑duty military service member who is exempt from the geographical limitation
• Valid driver’s license

• Bachelor’s degree in Engineering from an accredited institution
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
• Electrical or General Contractor’s License
• Professional Engineering License
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Experience performing power quality measurements, troubleshooting, analysis, and protective relays
• NICET/NETA certification

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability‑related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1‑800‑836‑6345. Only accommodation requests will be accepted by this phone number.

Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.