Medical Assistant

Who is Comprehensive Healthcare?

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Medical Assistant?

Medical Assistants provides a variety of clinical and administrative duties to support the delivery of other clinical services.

Medical Assistant duties may include:

BEHAVIORAL HEALTH GROUPS:
• Conducts behavioral health groups following agency guidelines and policies.
• Leads groups using effective group facilitation skills that promote participation and interaction among group members.
• Utilizes group process to develop insight, practice skills, and motivate client for change.
• Follows lesson plan or curriculum and connects presented material to individual treatment plan goals.

CHILDREN, YOUTH and YOUNG ADULT SERVICES:
• Demonstrates and utilizes knowledge of development in children, youth and young adults.
• Demonstrates and utilizes knowledge and understanding of behavioral health problems in children, youth and young adults.
• Demonstrates and utilizes knowledge of and ability to work with issues of confidentiality, consent and capacity.
• Demonstrates the ability to collaborate and coordinate with family, parents, caregivers and community and natural supports.
• Communicates effectively with children and youth of differing ages and developmental levels.

CRISIS EVALUATION/INTERVENTION:
• Utilizes appropriate crisis intervention techniques for client stabilization.
• Accurately screens for risk to self, others, property, and the presence of grave disability and notifies the nurse/provider on shift.
• Documents and reports and/or notifies as required by law.
• Applies QPRT (Question, Persuade, Refer or Treat) principles in assessing risk and in safety and treatment planning.
• Implements and documents safety plans.

GERIATRIC SERVICES:
• Demonstrates and utilizes knowledge of normal aging process and age related changes.
• Demonstrates an understanding of neurocognitive disorders and their impacts on functioning.
• Demonstrates awareness of how medical issues can affect mental status.

INJECTIONS:
• Notifies nurse on shift that client is receiving an injection and will require assessment and monitoring.
• Uses Standard Precautions and performs hand hygiene before and after administering an injection.
• Verifies the medication order on the MAR matches the order on the Physician Order Form.
• Practices the Five Rights of Medication Administration.
• Demonstrates clean, safe, and proper technique; appropriate PPE, hand hygiene and administration.
• Discards the needle and syringe in the appropriate receptacle.
• Documents the injection, including injection site in both the MAR and Electronic Health Record.

MEDICATION ADMINISTRATION:
• Demonstrates understanding of scope of practice and when direct versus immediate supervision is required.
• Utilizes nurse on shift as a resource for making decisions regarding PRN administration and effectiveness.
• Safely administers and documents medication according to provider orders and agency policies.
• Encourages and supports clients in taking medications as prescribed. Promotes illness self-management skills.

SERVICE NOTES:
• Completes all required service notes according to Comprehensive Healthcare’s guidelines, policies and procedures regarding format, content and timeliness.
• Language used in service notes is respectful, clear, descriptive, concise and client-centered.
• Service notes accurately depict treatment modalities and interventions provided within the clinician’s scope of practice and according to treatment plan.
• Service…