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Service Operations Leader: Lean Processes & SLA Excellence
Job in
Kennewick, Benton County, Washington, 99536, USA
Listed on 2026-07-27
Listing for:
Cadwell
Full Time
position Listed on 2026-07-27
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Cadwell is seeking a Manager of Service Operations to lead the hardware repair and preventative maintenance function, accountable for throughput, turnaround, SLA performance, cost efficiency, and customer satisfaction. This role emphasizes systems, processes, and accountability to scale technical expertise.
As part of the Service Leadership Team, you will collaborate with Product Management, Engineering, and other Service Delivery groups to align operations with company goals and customer
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