Program Director

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. The Program Director 2 provides leadership for complex professional service programs, connecting community needs, quality services, and effective operations to achieve meaningful outcomes. This role strengthens the quality, effectiveness, and sustainability of services through strong program leadership, staff development, responsible resource management, and community partnerships.

As a member of the district leadership team, the Program Director 2 helps ensure services remain responsive, accessible, and positioned for lasting community impact.

• Provide strategic and operational leadership for assigned professional service programs, ensuring services align with LCSNW’s mission, district priorities, and community needs.
• Lead and develop managers, supervisors, and staff, fostering accountability, collaboration, professional growth, and effective service delivery.
• Oversee program quality, outcomes, and continuous improvement, using data to strengthen service effectiveness, access, client experience, and outcomes.
• Manage program resources, including budgets, staffing, grants, and contracts, to support effective operations and long-term sustainability.
• Ensure programs meet applicable legal, contractual, licensing, accreditation, professional, and organizational requirements and are prepared for audits and reviews.
• Develop partnerships with community organizations, government agencies, funders, healthcare and social service systems, and faith-based settings such as churches to strengthen service delivery, referral networks, funding opportunities, advocacy, and community impact.
• Collaborate with the District Director and district leadership team to implement priorities, manage change, address complex challenges, and identify opportunities to strengthen or expand services.

• Bachelor’s degree in social work, behavioral health, human services, public administration, or a related field, or an equivalent combination of education and relevant experience.
• Seven (7) years of progressively responsible experience in professional human services, including at least 3 years of program management or people leadership experience.
• Demonstrated ability to lead complex programs, develop staff and leaders, manage budgets and resources, use data to guide decisions, and navigate regulatory, contractual, and quality requirements.
• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
• Strong judgment, communication, relationship-building, and problem-solving skills, with the ability to manage competing priorities and work effectively with individuals, communities, and partners.
• Fluency in English, with the ability to communicate effectively verbally and in writing with employees, clients, community partners, funders, and other stakeholders.
• Proficiency with standard workplace technology and the ability to effectively use data,…