QA​/Test Lead

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.

Position Overview

Business Technology Integrators (BTI) is seeking an experienced QA/Test Lead to support the U.S. Equal Employment Opportunity Commission (EEOC) in Washington, DC. The QA/Test Lead will oversee quality assurance activities and manage comprehensive testing efforts for enterprise applications, systems, integrations, and technology solutions.

The successful candidate will be responsible for developing and maintaining the Quality Assurance Plan (QAP) and directing both functional and performance testing throughout the system development life cycle. This individual will work closely with technical teams, business stakeholders, project leadership, and government representatives to ensure that solutions meet functional requirements, performance expectations, quality standards, and operational needs.

• Develop, implement, maintain, and manage the project’s Quality Assurance Plan (QAP).
• Establish quality assurance processes, testing standards, procedures, templates, metrics, and acceptance criteria.
• Lead the planning, coordination, execution, and reporting of functional and performance testing activities.
• Develop comprehensive test strategies, master test plans, test cases, test scripts, test scenarios, and traceability documentation.
• Manage functional, system, integration, regression, end-to-end, user acceptance, and performance testing.
• Ensure test cases validate approved business, functional, technical, security, accessibility, and performance requirements.
• Coordinate testing activities across development, integration, cloud, infrastructure, security, and business teams.
• Manage performance testing activities, including load, stress, scalability, endurance, capacity, and response-time testing.
• Evaluate system performance against established service-level requirements, performance benchmarks, and acceptance criteria.
• Oversee defect identification, documentation, prioritization, tracking, retesting, and closure.
• Facilitate defect review and triage meetings with developers, engineers, business analysts, and government stakeholders.
• Maintain requirements traceability between business requirements, system requirements, test cases, defects, and final results.
• Monitor testing progress, risks, dependencies, resource needs, schedules, and quality metrics.
• Prepare test status reports, quality dashboards, defect summaries, performance reports, and final test reports.
• Identify quality risks and recommend corrective actions, process improvements, and risk-mitigation strategies.
• Support test automation and continuous integration/continuous delivery processes, when applicable.
• Coordinate user acceptance testing and assist stakeholders with test preparation, execution, and results validation.
• Verify that defects are appropriately resolved before production implementation.
• Provide quality-readiness recommendations and support go/no-go deployment decisions.
• Ensure testing documentation is complete, accurate, controlled, and available for government review.
• Promote continuous improvement and consistent quality assurance practices throughout the project life cycle.

• Demonstrated experience serving as a QA Lead, Test Lead, Quality Assurance Manager , or comparable testing leadership professional.
• Demonstrated experience developing, implementing, and maintaining a formal Quali…